Care that shows
Real warmth, not scripted lines. We notice the small things and act on them before you have to ask.
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Our storyWarm hospitality, made for i-City
We are more than a place to sleep. We are the team that greets you with a warm cookie, remembers your coffee order, and makes sure Shah Alam feels like an easy city to visit.
Who we are
A modern hotel with genuine care at its core
DoubleTree by Hilton Shah Alam i-City opened to give Selangor a hotel that matches the energy of its surroundings: bright, contemporary and welcoming, without ever losing the personal touch.
Our teams span front desk, housekeeping, kitchens, events and engineering, and they share one goal. Every guest should leave feeling looked after. That belief runs through the smallest details, from a freshly turned-down bed to a quick answer at 2am.
- Part of Hilton, with the standards and CleanStay assurance you expect
- Rooted in Selangor, with a team that knows the city inside out
- Built for everyone, from solo business trips to big family weekends
320Rooms & suites
200+Team members
What we stand for
The values behind every stay
Simple promises we hold ourselves to, on the busy days and the quiet ones alike.
Trust in the details
Clean, safe and consistent. From Hilton CleanStay to honest pricing, we keep our promises simple and kept.
Part of the community
We hire locally, source thoughtfully and champion i-City as a destination worth staying a while for.
By the numbers
A hotel built for real life in Shah Alam
Upscale comfort and service, at a value that makes sense for Selangor.
Event and meeting venues, including a pillarless grand ballroom.
Front desk, security and concierge, so help is always a moment away.
Come and feel the difference in person
Whether it is one night or a full event, we would love to host you. Reach out and let us start planning.